Get in Touch With Us
Got a question about how we rate sweepstakes casinos, spotted something that needs updating, or want to flag an operator we haven't covered yet? This page explains how to reach us and what we can actually help with.
How to Get in Touch
Email is the best way to reach our team. Send your message to [email protected] and a real person will read it — we don't rely on automated replies. We aim to respond within a couple of working days, though it can take longer during busier periods.
If you can, tell us up front what your message is about. A quick note like "correction," "state availability question," or "partnership enquiry" helps us route it to the right person and get back to you faster.
What We Can Help With
We cover sweepstakes and social casinos — platforms like the ones ranked on this site — and we're happy to hear from readers on a range of topics:
- Questions about our ratings — If you want to know why an operator such as Crown Coins or SplashCoins ranks where it does, or how we weigh Sweepstakes Coin redemption alongside Gold Coin gameplay, ask away.
- Corrections and accuracy checks — Sweepstakes casino terms change often: welcome offers, eligible states, redemption thresholds, and identity verification steps can all shift with little notice. If something on the site looks outdated, tell us and we'll look into it.
- State availability questions — We can't give legal advice, but if you're unsure whether a platform serves your state, let us know which operator and state you're asking about and we'll point you to what we've verified, or suggest you confirm directly with the operator's terms.
- Content suggestions — If there's a sweepstakes casino topic you'd like us to cover, or you think our Best Non GamStop Casinos page or another guide is missing something relevant, we're glad to hear it.
- Responsible play concerns — If you or someone you know is struggling with how much time or money is going into casino-style games, gold coin purchases, or coin redemption, mention this in your message and we'll point you toward appropriate support resources.
What We Can't Do From This Page
We're an independent comparison resource, not the sweepstakes casino operators themselves. We can't process account verification, issue redemptions, resolve billing disputes, or confirm your personal eligibility for a specific site — those requests need to go directly to the operator's own support team, usually found in their site footer or account settings. We also don't provide legal advice on whether a particular platform is permitted in your state; state rules on sweepstakes promotions change, and the operator's terms and conditions are the authoritative source.
A Word on How We Work
Our rankings reflect independent research into welcome offers, game libraries, redemption processes, and other factors that matter to sweepstakes casino players — commercial relationships with operators don't buy placement. Reader feedback genuinely feeds back into how we keep that research current, so if something we've published seems off, incomplete, or out of date, we want to know.
Thanks for taking the time to reach out. We read every message and look forward to hearing from you.